Jetex is the only private aviation company in the world to be assessed and awarded by The Global Star Rating System for Services for providing exceptional experience for customer happiness across all service channels.
Jetex is also the only company to be certified by both Safety 1st and The International Standard for Business Aircraft Handling (IS-BAH) in both France and the Middle East proving that service and safety are paramount in its’ values.
Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai unveiled the official results of The Global Star Rating System for Services, awarding both Jetex Paris - Le Bourget and Jetex Dubai distinguished Five-Star awards.
“Our primary mission is to contribute to excellence in hospitality, serving the entire aviation industry,” said Adel Mardini, Jetex CEO and President. “We’re so proud to be awarded by The Global Star Rating System and look forward to expanding the assessment throughout our global network.”
The Paris and Dubai locations assessed were evaluated on eight aspects, including strategic alignment, customers, services, channels, customer experience, service efficiency and innovation, human resources and technology, against 127 requisites. Jetex plans on expanding locations assessed by the rating program this year to Abidjan, Oman, and Morocco. Currently Jetex has over 465 employees in over 56 locations around the world.