Privacy Policy, Terms & Conditions, Refunds Policy, Method of Payment, Card Types accepted, Transaction Currency & Courses Pricing

Privacy Policy

The Middle East & North Africa Business Aviation Association (MEBAA) is committed to respect and protect the privacy of personal and/or corporate information. MEBAA also recognises its obligation to secure such information. In this regard, MEBAA will protect its customer’s privacy, whether they browse for information or conduct business electronically. This statement is intended to share and explain the information management practices relating to the MEBAA website (www.mebaa.com).

Collection of Personal Information

This Privacy Policy covers Personal Information, which includes your name, mailing address, email address and telephone number, and may also include additional information provided to MEBAA, such as your credit card details. Some Personal Information may be provided to MEBAA by those individuals who manage your company’s Membership or register you for MEBAA events.

From General MEBAA.com Visitors

MEBAA does not collect any Personal Information from visitors browsing MEBAA.com unless they voluntarily submit information through online forms requesting additional information.

From MEBAA Members, Event Registrants and Other Customers

Personal Information may be collected when visitors apply for Membership through the online application, renew their Membership, edit their profile MEBAA.org or apply to exhibit at or sponsor an MEBAA event.
To gain access to the Members-only areas (mNET) of MEBAA.org, Members are asked to register for a website password and provide Personal Information related to their company’s Membership. The website log in process sets cookies which can allow MEBAA to track, for a single session, what pages are viewed by this visitor, as well as network and browser information specific to that individual visitor. This information is not disclosed outside of MEBAA, and is used to improve the content and performance of MEBAA.org or for security purposes.
Some Personal Information, such as name, mailing address, email address and telephone number, is collected during the event registration process and for online orders of publications and other MEBAA products and services. This information is used to facilitate the registration or transaction. 
Additionally, for some email messages sent in HTML format by MEBAA to Members, event registrants and other customers, MEBAA will collect specific information regarding what the recipient does with that email. For those email messages, MEBAA or its service providers can track whether a recipient opens the message and subsequently clicks through to links provided in the message. MEBAA may use this information to enhance its products and the distribution of those products to its Members. This information is not sold or disclosed outside of MEBAA in any other manner. 

Use of Collected Personal Information

MEBAA uses information voluntarily submitted by Members and other customers in a variety of ways listed below. If you do not want your information used in these ways, you may follow the instructions below or choose not to submit your Personal Information to MEBAA, as appropriate.
MEBAA will not use your Personal Information for purposes that are different than those detailed below, unless we ask your permission to do so.

MEBAA Member Directory

MEBAA makes individual contact information for employees of MEBAA Member Companies available to other Members through the password-protected, Members-only online Member Directory and to all MEBAA.org visitors through the Products & Services Directory. MEBAA Member Representatives may choose to have their companies excluded from these directories by updating their Organization Profile in mNET or by contacting MEBAA Member Services at mebaamembership@mebaa.com.

Access to Your Personal Information and Choices Regarding Use

MEBAA Members may update Personal Information and communications preferences at any time by logging into mNET Profile at www.mebaa.com/login or by contacting MEBAA Member Services at mebaamembership@mebaa.com. When notified, MEBAA will take reasonable steps to correct any Personal Information that is identified as incorrect. 

Credit card Details 

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The change of the Website Policies

The Website Policies may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted

MEBAA types of membership

Types of Membership are listed here.

Refund / cancellation policy

You may upgrade your membership level should your business operation change or revoke your membership should you no longer be interested in being a member of MEBAA. You may not however receive a refund of your membership at any time. For any requests for refund of /changes to membership, please contact us at mebaamembership@mebaa.com.
Events: Should you wish to cancel your attendance to an event, please notify us 2 weeks prior to the event and we will refund 50% of your registration fee.

Refunds will be done only through the Original Mode of Payment.

Cancellation of membership after payment is available 5 days from the day of transaction.

Delivery policy

Upon applying for membership, your application is reviewed and only when approved will you receive instructions on making your payment. Once payment is confirmed, a membership number is provided along with access information to our www.mebaa.com

Method of Payments

MEBAA accepts wire transfers and payments by credit card only. Accepted credit cards are Visa and Mastercard issued anywhere in the world. We accept payments online using Visa and MasterCard credit/debit card in US Dollar .

Transaction currency or currencies

All transactions are processed in US Dollar.

Country of merchant domicile

MEBAA is domiciled in the UAE.

Items/Products/Services Pricing

The Pricing of the Tickets may vary from Event to Event. The customer has to visit the website when required for latest pricing.” [To be mentioned only for Event Tickets, Conferences etc].

Privacy website statement

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
This privacy policy is valid for one month from the time you visit our site. If our information practices change in the future, we will only use data collected from the time of the policy change forward for these new purposes, or we will contact you before we use your data for these new purposes and offer you the ability to opt out of these new uses.

For Web site visitors who make purchases on this site

When you make a purchase on our web site, we collect your name, contact information, as well as information about your current purchase and we keep information on your purchase history.
All credit/debit cards' details or information will NOT be stored, sold, shared, rented or leased to any third parties.
This information is used by us and/or our agents: to support your interaction with our site, to deliver your purchases and to contact you again about other services and products we offer. We DO NOT share your name or contact information (including e-mail, telephone and physical address) with other companies, except as provided below.

For Web site visitors who are MEBAA members or register for MEBA Annual Conference and Exhibition and MEBAC events and other MEBAA related workshops or events on this site

MEBAA is committed to providing programs, products and opportunities based on our member's needs. To do this, it is important for us to understand the demographics of our membership and Bi-Annual Conference attendees. In this effort, we would appreciate it if you would take a few minutes to answer certain demographics questions when you join MEBAA or register for an event.
Once completed you will also have an opportunity to update your profile (title, address, phone, fax, e-mail and communication preferences), and your company info.
If you register for MEBAA events, this demographic information will be shared with exhibitors when your name badge is swiped, allowing the service providers you visit to best meet your needs. If you prefer to keep this information private, you will be given the opportunity to opt out when you register.

For Web site visitors who do not make purchases or otherwise identify themselves

If you do not sign on to our Web site, our Web server does not have access to personally identifiable information about you. It does not know your e-mail address unless you volunteer it.

Cookies

We place cookies on all Web site visitor hard drives to collect aggregate information on the number of visitors to our site and the number of pages viewed.
Cookie information is used only by MEBAA and is not provided to any other organization. It is used in aggregate for traffic analysis and to provide relevant information to our visitors. It is also used for Web site and system administration, including research and development, user analysis and business decision-making. For more details, please read our full Cookie Policy.

Our Commitment to Data Security

We collect click-stream data and HTTP protocol elements through access logs. This information is not personally identifiable and is used for Web site and system administration including: research and development, user analysis and business decision-making.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information

You can access and correct errors in your personally identifiable information that we collect online and maintain by going to www.mebaa.com/membership. We use this procedure to better safeguard your information.
To protect your privacy and security, we will also take reasonable steps to verify your identify before granting access or making corrections.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.

Website terms of use

I. INTRODUCTION

This website ("Website") includes without limitation: (a) www.mebaa.com and other on-line services accessible via the Website (collectively the "Services"); (b) information such as technical, contractual, product, program, pricing, marketing, practice resources and other valuable information ("Information"); and (c) content such as data, text, sound, photographs, graphics, video, messages, or other materials ("Content"). The Middle East Business Aviation Association ("MEBAA") controls and operates its websites from various locations and makes no representation that this Website is appropriate or available for use in all locations. If You are using the Website, You represent and warrant that You are authorized to accept these Terms.

II. USERS

TYPES OF USERS

Please be aware that certain activities on this Website, are available only to persons who are covered under a paid membership or trial subscription agreement with MEBAA. 
The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law).

USERNAME AND PASSWORD

You are responsible for maintaining the confidentiality of your username and password. You shall be responsible for all uses of your username, whether or not authorized by You. You agree to immediately notify MEBAA of any unauthorized use of your username and password.

YOUR OBLIGATIONS AND CONDUCT

In consideration of Your use of the Website, You agree to: (a) maintain and promptly update any information You provide to MEBAA, to keep it accurate, current and complete; and (b) accept all risks of unauthorized access to the information.

You are entirely responsible for all Content that You upload, post or otherwise transmit via the Website. You agree not to upload, post or otherwise transmit via the Website Content that: (a) is inaccurate, harmful, obscene, pornographic, defamatory, racist, violent, offensive, harassing, or otherwise objectionable to MEBAA or other users of the Website; (b) includes unauthorized disclosure of personal information; (c) violates or infringes anyone's intellectual property rights; or (d) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. MEBAA reserves the right to edit or remove Content that violates these Terms or that contains third-party commercial advertisements.

You agree that You will not use the Website to: (a) transmit spam, bulk or unsolicited communications; (b) pretend to be MEBAA or someone else, or spoof MEBAA' or someone else's identity; (c) forge headers or otherwise manipulate identifiers (including URLs) in order to disguise the origin of any Content transmitted through the Services; (d) misrepresent your affiliation with a person or entity; (e) disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to use the Website; (f) engage in activities that would violate any fiduciary relationship, any applicable local, state, national or international law, or any regulations having the force of law, including but not limited to attempting to compromise the security of any networked account or site, stalking, or making threats of harm; or (g) collect or store personal data about other users unless specifically authorized by such users.

You understand and agree that MEBAA may, at its sole discretion, repurpose any Content that You contribute to the Website. You further understand and agree that if a third party claims that any Content that You have contributed to the Website is unlawful, then You will bear the burden of establishing that the Content complies with all applicable laws. MEBAA reserves the right, at its sole discretion, to (a) remove any Content from the Website and (b) block access to the Website.

III. SITE USE

ACCESS AND USE

All materials contained in this Website are protected by international trademark and copyright laws and must only be used for personal, non-commercial purposes. This means that you may only view or download material from this website for your own use and you must keep all copyright and other proprietary notices attached to the downloaded material.
The reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of material from this Website is STRICTLY PROHIBITED unless you have obtained the prior written consent of MEBAA or unless it is expressly permitted by this Website. The material covered by this prohibition includes, without limitation, any text, graphics, logos, photographs, audio or video material or stills from audiovisual material available on this Website. The use of materials from this Website on any other web site or networked computer environment is prohibited.

IV. AVAILABILITY OF THE SERVICES

While MEBAA will make all reasonable efforts to ensure that the Services are available at all times, MEBAA does not guarantee, represent or warrant that your access to any of the Services will be uninterrupted or error-free. In addition, while MEBAA makes reasonable efforts to ensure that all Content and/or information submitted by you to MEBAA will be secure, MEBAA does not guarantee that the Services will be free from loss, corruption, attack, viruses, "worms", "Trojan horses" or other harmful components, or from interference, hacking or other security intrusions. MEBAA may change, suspend or discontinue any of the Services at any time. MEBAA may also impose limits on the use of or access to certain features or portions of the Services, in any case without notice or liability.

V. LINKS TO THIRD PARTY SITES

MEBAA' website may contain links to other sites. These sites are not controlled by MEBAA and MEBAA is not responsible for nor does it endorse any content contained on any such website. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible the privacy practices employed by other sites. As with our site, you should become familiar with any external party's privacy policy when visiting that site.

VI. ADVERTISEMENTS AND PROMOTIONS

MEBAA runs advertisements and promotions from third parties on the Website. Your correspondence or business dealings with, or participation in promotions of, advertisers other than MEBAA found on or through the Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. MEBAA is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-MEBAA advertisers on the Website.
MEBAA periodically records emails and other communications on this web site for quality control purposes.

VII. PRIVACY POLICY

MEBAA will not release any member's or non-member's information without their explicit authorization. User privacy is protected in accordance with the respective user preferences, as indicated when a user sets up an account, in the MyProfile section.

VIII. GENERAL DISCLAIMER FOR ON-LINE GLOSSARY

The Glossary is an online open-account collaborative encyclopedia, that is, a voluntary association of individuals and groups working to develop a common resource of risk management knowledge. The structure of the project allows anyone with an Internet connection and a MEBAA password to alter its content. Please be advised that nothing found here has necessarily been reviewed by people with the expertise required to provide you with complete, accurate or reliable information.

MEBAA cannot guarantee the validity of the information found here. The content of any given definition may recently have been changed, vandalized or altered by someone whose opinion does not correspond with the state of knowledge in the risk management field.

None of the contributors, sponsors, administrators, or anyone else connected with the Glossary in any way whatsoever can be responsible for the appearance of any inaccurate or libelous information or for your use of the information contained in or linked from these web pages.

IX. EMAIL DISCLAIMER NOTICE

Any e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received an e-mail in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy the e-mail. Please notify the sender immediately by e-mail if you have received this by mistake and delete it from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Governing Law and Jurisdiction

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.