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The new Line Maintenance Station will initially offer unscheduled maintenance services and build toward scheduled maintenance operations in the coming months.
The technical engineers supporting the line station are certified for all Challenger series and Global series business jets, including Bombardier’s flagship Global 7500 aircraft.
NetJets Bombardier Challenger 350 reg: CS-CHE taking off. Picture by Steven Howard of TravelNewsAsia.com Click to enlarge.
“The shared vision between Bombardier and Jetex to provide a comprehensive and exceptional experience makes this new service expansion an exciting venture for us,” said Adel Mardini, President, and CEO of Jetex. “This is a significant boon for our customers who rely on our services to give them the peace of mind that they have trusted partners ready to go the extra mile around the clock and around the globe.”
The introduction of the new Line Maintenance Station in Dubai comes on the heels of the announcement of major Bombardier customer experience enhancements worldwide including a new customer service supercenter at Miami Opa-Locka Executive Airport in Miami, Florida; a major expansion of the Singapore Service Centre at the Seletar Aerospace Park, quadrupling the current service center footprint; the addition of five new trucks to the Mobile Response Team (MRT) network throughout the U.S.; a new Paris Line Maintenance Station at Paris-Le Bourget Airport bolstering customer service offerings in Europe; and the addition of a dedicated Challenger 300 Mobile Response Team aircraft based in Frankfurt, Germany, to provide additional parts shipping and response to Bombardier aircraft operators in the region.
